Note for the client: This is a general template, not legal advice. Please have it reviewed to ensure it meets your obligations under applicable Ontario and Canadian privacy law (e.g. PIPEDA / PHIPA) before publishing.
Information we collect
We collect personal information you provide directly — such as your name, phone number, email address, and the details you share when you contact us or request an appointment. If you visit us as a patient, we also collect health information relevant to your care.
How we use your information
We use your information to respond to enquiries, schedule and provide care, process insurance billing where applicable, and communicate with you about your appointments. We do not sell your personal information.
How we protect it
We take reasonable administrative, technical, and physical measures to safeguard your information and limit access to those who need it to serve you. No method of transmission or storage is completely secure, but we work to protect your data appropriately.
Sharing your information
We share personal information only as needed to provide care and run the clinic — for example, with insurance providers when you ask us to bill them directly — or where required by law. We do not share your information for unrelated marketing purposes.
Your choices and rights
You may request access to the personal information we hold about you, ask us to correct it, or withdraw consent for certain uses, subject to legal and professional record-keeping requirements. Contact us to make a request.
Website analytics & cookies
Our website may use basic analytics to understand how visitors use the site and to improve it. {{VERIFY}} — update this section to reflect the exact analytics or cookie tools the client enables.
Contact us
If you have questions about this policy or your personal information, contact Med Wellness Center at Unit 11, 110 Ansley Grove Road, Woodbridge, ON L4L 3R1, Canada, by phone at 905-605-8889, or by email at info@medwellnesscenter.ca.